What cannot happen is to lose focus on the centrality of the client

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Because that is precisely where the process fails: “when companies wanting to have the latest technology forget what is really important, that is, the customer journey, that is when problems appear.” after the presentation, both clare muscutt and adam toporek answered questions, asked by people who were enjoying the event via streaming, from 27 countries such as: united states, mexico, spain, argentina, united kingdom, portugal, chile, brazil, among others. Others. Subsequently, the drawing was held for free memberships for one year, to the cx lab online content service.

This platform is the first that brings together content exclusively from the cx discipline in spanish. Conclusion cx day inspirational session to conclude the first edition of the cx day inspirational session, all attendees were invited to the next edition of cx day argentina, which will be held Netherlands Mobile Number List from the capital of buenos aires on november 4, 2020, both in person (taking all health measures ) and also via streaming.How to achieve the well-being of your clients and employees? By jeanne bliss  culture , opinion , employee voice program | 0 comments well-being of your clients and employees how to achieve the well-being of your clients and employees? During this time, I have been hosting weekly live conversations on linkedin, with c-suite leaders, authors, and experts in their respective fields.




They have included influential authors like seth godin and ceos like leslie stretch. These conversations span a variety of industries, but tend to have an overarching theme that returns to the importance of leadership courage . All of these experts have spent time enacting behaviors, either within their own companies or in the companies of others, that consider the well-being of your customers and employees. As we continue to navigate through this pandemic and find new ways to operate our businesses, I encourage you to listen to the interviews below to learn what wisdom you can implement in your own organization. Here are four takeaways from some of my recent guests. We need more purpose than fear rich sheridan : ceo and chief storyteller at menlo innovations, and author of joy, inc.: how we build a workplace, people love, and chief joy officer talk big picture strategy on building a humanity-based workplace and the joy.