A WhatsApp line from the Generalitat will attend to eviction emergencies

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The second vice president and Minister of Housing , Rubén Martínez Dalmau, presented this Wednesday the Eviction Assistance Unit , a multidisciplinary team specifically dedicated to monitoring and responding to housing emergency situations that occur in the Valencian Community. This unit aims to propose a comprehensive response, through a WhatsApp number and through its coordination with the territorial services and with the network of Xalo c housing offices in the different municipalities, in addition to serving, from proximity and case by case case, all notifications from individuals or entities.

The general director of Housing Emergency, Pura Peris, has explained that the early Phone Number List attention service to provide immediate responses to evictions will be through an emergency service, with the telephone number 722 846 606, "to be able to provide preferential, direct and "immediate assistance to the groups affected by the housing emergency."

The registration, with a Telephone recording system for WhatsApp messages, will allow us to offer personal telephone contact within the following 24 hours, as well as the subsequent monitoring of the cases attended to and the referral of them to the corresponding services.

Inform about legal alternatives to eviction
With this, as Peris explained, "we want to anticipate and mitigate the increase in housing emergencies, inform about the legal alternatives available to affected people and respond to needs while avoiding extremely serious situations." Peris has stressed that this tool "will allow them to know the real dimension of the problem and evaluate and establish corrective measures on the provision of responses."




«We want it to be a service with which existing capillary help networks are promoted, to improve and coordinate the care points that already exist, as well as to establish coordinated guides and action protocols, and with all this ultimately achieve better care. early and provide housing solutions with greater efficiency and effectiveness ," he assured.

For his part, Martínez Dalmau has stated that the Eviction Assistance Unit provides "a rapid and effective institutional response to address the main social problem caused by the housing crisis in our country: evictions." In this regard, he has pointed out that "in the face of the unfair reality of thousands of families who have lost their homes in recent years, there is no room for half measures," and he has assured that the Second Vice Presidency will send a request to the central Government so that The moratorium that prevents evictions during the state of alarm is extended until the end of the year. The vice president has also indicated that access to decent housing must stop being a variable subject to speculation in the financial markets.