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It helps consumers select products based on their preferences and needs, answer technical questions, recommend products, and automate order processing. Customer service in multiple languages will also be invaluable, making it easier to expand your business into new markets. Progressive applications include: customer opinion and review analysis, content generation, and trend monitoring. Is there a risk that the model will give the wrong answer? Yes, there is a risk that a language model like this will give the wrong answer. This is because the data for is limited.
The free version only contains data known before month and year. The Austria WhatsApp Number quality of the model response also depends heavily on the quality of the training data. If these contain errors, disinformation, or bias, the model may generate incorrect or biased answers. - What are the limitations of the model? gullibility, which manifests itself in the apparent acceptance of false information. This can cause the tool to make simple errors in reasoning and transmitting information. The creators of the language model also note that in the case of complex problems and tasks,
communication with may be more difficult. Can it replace my customer service team? It's useful as a customer support tool, but it doesn't completely replace a human team. This is because AI lacks empathy and understanding of emotions. When the situation calls for understanding and empathy, interacting with human employees can be more valuable. Chat can also struggle to generate answers to complex queries and conflict situations. Therefore, the use of AI in customer service requires constant monitoring and oversight so that the tool generates content that complies with company policies and ethical standards.
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